2058 Renaissance Park Place
Cary, NC 27515

(919) 870-0700

Mon - Tue: Closed

Wed - Fri: 10:00AM - 9:00PM

Sat: 9:00AM - 7:00PM

Sun: 12:00PM - 6:00PM

94.1% would refer friends and family to us

2 stars Verified customer

Used to be a great spa until they closed Cary spot and then didn't keep new appt times due to power outage.

1 stars Customer since 2009

Very disappointed with skin sense. When I called I specifically asked for a therapist that was really good and experienced with deep tissue massage. And they scheduled me with a therapist that had very little experience and deep tissue was not her area. I left just as tense as when I arrived and the steam room was broken which was a bummer after a massage that did nothing.

4 stars Verified customer

Massage was wonderful, no complaints there! The problem was at check out when I was asked to pay more for the massage than was on the gift card. My husband would have never put less on a gift card than the massage cost, however I did know that I would be adding a gratuity. The receptionist was so sweet but unfortunately she was put in the position to relay the managers refusal to honor the gift card price as the price of the massage, never coming out to discuss it with me. When I reserved my appt time, I was asked to provide a credit card number to hold the spot which I did not appreciate since I already had a paid for massage. The concern is, like other posters, if I get sick or have an emergency will I be charged for the massage on my card? Trying to reach someone through the automated phone system can be time consuming since all 3 locations are tied to one number. I was originally booked at the Raleigh location even though I asked for the cary location. The amenities are nice for showering/dressing after the massage. The steam room was out of order, the shower seat was broken. The relaxation room was nice with hot tea or lemon/cucumber water to choose form. The management needs to address these customer service issues and correct them so that this will be a great place to go for a fabulous occasion to be pampered.

3 stars Customer since 2005

I love Skin Sense, but I was really disappointed to hear that there was a "server issue" with the online system which didn't relay my appt correctly. My 2 80 minute massages turned into 2 50 minute massages.

4 stars Customer since 2013

My sister in law and I enjoyed a 50 minute organic massage, I was wonderful to say the least!

If have been to Skin Sense several times now and I can tell you that the staff is very friendly and helpful, and I have never had a bad massage there. The place it's exudes a peacefulness and tranquility.

I only wish that they offered a basic massage for less, I can only treat myself several times a year because they are on the high side.

5 stars Customer since 2004

Jillian was fantastic!!!

5 stars Customer since 2013

Kathy was wonderful as always. I always look forward to my appointments.

4 stars Customer since 2008

Everything was great, but the steam room was broken. This is one of the main perks of this spa especially since the prices are higher. It was very disappointing.

5 stars Customer since 2001

I LOVE this place and everyone who works here!

4 stars Verified customer

My treatment was wonderful. Kathy is my favorite esthetician, and I love every treatment she gives me, as she is the ultimate professional (and perfectionist). I was sorely disappointed the steam shower was not working.