This is my first review so here it is: I experienced a few miscommunications in the beginning. Before I had Angie as a consultant, I had another consultant who did not thoroughly explain laser hair removal treatments. I was not told that if I stopped treatments longer than the weeks specified, the results would not be as effective. I had one treatment done, and that same year I started oral isotretinoin, so I had to stop my laser treatments. I started the treatments about 2 years after (with a different technician than when I first started), and realized a different laser was used? I also had a skin care kit sold to me which was not suitable for my acne-prone skin, and I thought the hydra- facials were too pricy and not suitable for my skin type. Overall, Angie is a great consultant who explains procedures and skin care regimes well, and Maddie takes her time when she performs my laser treatments—she always asks if I'm comfortable. They do have good procedures and products, and are not pushy when selling them to you, so they don't mind if you want to do your own research before buying anything on the spot. I will continue to use their services. Special thanks to Angie and Maddie! (Sorry if this review is published twice, I'm not sure if the first published).