91.4% would refer friends and family to us

5 stars Customer since 2017

Wonderful attentive service by a well trained staff.

5 stars Verified customer

Kelly is an artist love the results

5 stars Customer since 2017

Adriana is fantastic! Very thorough and detail-oriented :)

5 stars Verified customer

Consistently professional experience, starting wit the reception, consultation, treatment and follow up call.

Treatments are customized- not cookie cutter one size fits all. No hard sell, just thoughtful guidance- Kelly is a gem!

5 stars Customer since 2012

Adriana is everything! I’ve mever had more comfortable experience and such amazing results. I’m hooked!

5 stars Customer since 2017

The facial was wonderful. The service excellent.

5 stars Verified customer

MAKES ME HAPPY

2 stars Customer since 2007

The treatment was fine, but I did not appreciate having to wait 20 minutes (I had a very busy day, and rushed out of the office without completing my to-do list, in order to be on time). I found out that the technician was actually ready for me, but another staff person came in to chat with her. Now if this were a standard medical practice and she had been dealing with a medical emergency I would understand, but this was not the case. The only reason I am giving this visit 2 stars is that I reminded both the technician and the person I paid that my time is valuable too. I told them my billing rate and explained that the 20 minutes I was kept waiting (for no good reason) was worth $74.00, so they deducted that from my bill. The least they could have done. But nobody seemed terribly apologetic, and I felt like I was being treated like a crazy person.

5 stars Customer since 2017

Found Epi Center MedSpa on Yelp and was encouraged to inquire about their CoolSculpting services after reading all the positive reviews from their clients. Margaret responded very promptly (on a weekend), and I set up an assessment. I was greeted warmly and the check-in process was very efficient. Their facilities are very comfortable and cozy, yet professional. Nicole, their CoolSculpting guru, met with me and, along with a doctor on site, confirmed that I was a good candidate for CoolSculpting. I felt encouraged but there was absolutely no "selling" going on, which I appreciated. I went back later that day for my procedure. Nicole made me feel very comfortable, ensured that I knew what was going to happen throughout, and checked in on me regularly. She was very fun and friendly but didn't need to be my BFF , which I also appreciated. The procedure itself involved minimal pain and discomfort, and I was able to stream whatever movie or show I wanted (I chose to binge on Law & Order SVU). I walked out feeling absolutely fine, and walked the mile back home. It's too soon to see the results of the procedure, which was fewer than 24 hours ago, but I'm confident based on everything I've seen and heard. Epi Center MedSpa is both very professional and a class act, and I highly recommend them to anyone considering CoolSculpting.

5 stars Customer since 2017

excellent - cant wait to see the results in 3 months

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