Found Epi Center MedSpa on Yelp and was encouraged to inquire about their CoolSculpting services after reading all the positive reviews from their clients. Margaret responded very promptly (on a weekend), and I set up an assessment. I was greeted warmly and the check-in process was very efficient. Their facilities are very comfortable and cozy, yet professional. Nicole, their CoolSculpting guru, met with me and, along with a doctor on site, confirmed that I was a good candidate for CoolSculpting. I felt encouraged but there was absolutely no "selling" going on, which I appreciated. I went back later that day for my procedure. Nicole made me feel very comfortable, ensured that I knew what was going to happen throughout, and checked in on me regularly. She was very fun and friendly but didn't need to be my BFF , which I also appreciated. The procedure itself involved minimal pain and discomfort, and I was able to stream whatever movie or show I wanted (I chose to binge on Law & Order SVU). I walked out feeling absolutely fine, and walked the mile back home. It's too soon to see the results of the procedure, which was fewer than 24 hours ago, but I'm confident based on everything I've seen and heard. Epi Center MedSpa is both very professional and a class act, and I highly recommend them to anyone considering CoolSculpting.