i had a bad day at the Epicenter, I left feeling worse than ever.... When I arrived the woman said, "you are having a BABY!" when I am NOT having a baby and have been struggling with my weight and on my period and feeling bloated, a big NO-NO and I feel more sorry for her than I do for me (I am certain that she will never make that mistake again, ever)
Then my appointment was not okay. My cart was not read prior, no ice and no numbing cream and no listening to where I did want and didn't want dysport, I felt powerless with a needle in me and walked out feeling nervous. I did not want injections above my eyebrows and she did it, I know that I do not like it there and she did it so fast I couldn't do anything and then once she had done one side I had to let her do the other.
I usually love Epicenter but today left me feeling really bad about my body and nervous about my treatment, II am a public school teacher who relies upon slight facial expressions and hates the frozen look that I had once before when injected above eyebrows... she did not listen to me.
Please advise.... I have been a really good customer but today was all bad.:( I am sorry to have to rate to submit this because usually it works out well for me with you all.
I am extending a sincere apology for my words from your last visit here at Epi Center Med spa, there is no excuse for my comments and I would like to make your bad experience at Epi center an excellent one next time. I had just flew in from Thailand from a 3 week holiday and I was a bit jet lagged, which made me confuse you with a different patient. Again I am so sorry for my mistake and would like to offer you a nice relaxing facial on us, we greatly appreciate you as a Epi center patient and would be honored to have you come back. Please let me know if this is something you would like to do.