90.1% would refer friends and family to us

5 stars Verified customer

Love Epi Center. The staff and the surroundings are both equally peaceful and nice.

3 stars Verified customer

Nicole was great. I'm very sensitive to pain and am still numb the area 6 days after. Moving forward with any further business after this procedure is now integral to the outcome results in 3 months.

5 stars Customer since 2018

Susanna did a amazing job sending her lots of referrals and already have a client for her.

5 stars Customer since 2013

Appointment started on time and ended on time...great when on a tight schedule. thanks!

4 stars Verified customer

Very lovely place and everyone was so nice. My only consideration is that the prices were somewhat expensive.

2 stars Verified customer

When I scheduled the appointment, they told me it was for 4:30pm. When I arrived, the receptionist said my appointment was at 4:45pm. If you want clients to come early to fill out paperwork, just say that. Be accurate. I had arrived at 4:15pm anyway because I anticipate paperwork at any first visit with a doctor.

Then there was a huge delay. It was around 5:10pm when my appointment finally started. If they had told me the real appointment time, this would have been less problematic. But since they didn't, I'd been sitting in the waiting room for 55 minutes. Not a good use of anyone's time.

Everyone I dealt with was really nice, and one of the folks in the reception area apologized for the wait. I appreciated that. But Epi Center needs to tighten up the scheduling operations.

2 stars Customer since 2018

I went in for a 5:15 appointment. I was not taken back until 5:50 which, honestly, wasn't a huge deal since they gave me a glass of wine while I waited which was nice of them. The lady at the front desk was very pleasant. The lady who treated me, however, was cold and uninformative. This wasn't my first time getting botox but I still had a few questions, which she answered very briefly and seemed annoyed I was asking at all. Then, when I went to check out, the lady there was even colder. No "thank you", no "have a good day," no pleasantries at all. Both of these interactions turned me off and I don't think I'll be returning.

4 stars Verified customer

This center is great. They are very friendly and always remember you. I have been using their services for several years now. My only constructive criticism is that they sometimes have a hard time staying on schedule but I just plan accordingly.

3 stars Customer since 2018

I went to Epi Center twice for photofacials. After the first, I saw some noticeable differences. I went for a second photofacial about a month later. It was a busy day with long wait times. I was moved multiple times to different rooms to wait. The treatment was much shorter than the first. I saw no results after the second photofacial. I don't think I'll be back for such an expensive treatment with no results.

5 stars Verified customer

I just had ultherapy yesterday and we'll see how it goes. I was very tired after the experience and had to stay home from a planned dinner party so watch for that. I enjoyed my nurse. She was nice and experienced.

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