I'm continually surprised that a 1-man practice can offer such comprehensive and convenient care, such as in-house treatments and diagnostics which save customers time & money. The excellence of the care is of course the main reason I keep coming back. Whether it's been good news or bad re my cat's health, I've felt great confidence that I'm getting a truly accurate diagnosis, and the best recommendations for care. Dr Green seems to keep up on the latest research, and has probably saved me a ton of money & agony over the last few years by knowing how to treat my newly-diabetic cat with diet rather than getting him insulin-dependent. Every staff member is friendly, helpful, and gentle to the animals. And -- this is just a my perception -- but I've been to vet practices that feel very dog-centric, like the vets and staff are mainly dog lovers and cats are just furry extras to them. I love dogs too but I do think cats get better care when they're seen as (if you'll excuse the expression) real people by the caregivers, and this practice definitely does give that feeling.
My experience at Sleepy Hollow Animal Hospital, is approaching year 10. The staff was so welcoming at that first visit, and continue to be after all these years. The service, the professionals, care and compassion are the best that I know.
My dog is literally afraid of the world, but when Dr. Green walks into the room she immediately calms down. He and his staff are informative and helpful and I couldn't imagine bringing my dog anywhere else!