I love your spa. It makes me feel so pampered. I had the volcanic hot stones for the first time and it was wonderful! However, although my therapist was good, she had much too hard of touch. She would ask me how her touch was and I would say "too hard". She would lighten for few minutes, then go back to the hardness. It was very uncomfortable at times.
Also, when I was finished she did not offer any water and I really needed it.
We are so glad you enjoyed your experience here! Although our therapists are all amazing, they do have their differences. Clients all prefer different massage types and we try to match each guest with a therapist that will best suit them. We'd love to talk to you and suggest a therapist with a lighter touch for your next visit. Please give us a call so we can try to make sure your next experience is exactly what you are looking for!
Thank you for the feedback.
Erin & Deneb