Excellent customer service! Every employee that I interacted with was pleasant and helpful. I felt that Dr. Worell listen to my concerns about my prescription and spent a lot of time making sure that I was comfortable. As a new patient, I will certainly continue to visit St. Lucys in the future.
I had a wonderful experience. From stepping into the beautifully appointed reception area to the caring testing and explanations with the staff and the assistance at picking out some beautiful frames that work best for me, I was totally comfortable and impressed. I would recommend to anyone.
I called St. Lucy late on a Tuesday for an emergency appointment, they had no appointments available but squeezed us in to see the doctor. Everyone there was so nice and professional, the Doctor and Technician were fantastic and helpful. I came across this place by chance, but if anyone ever asks to recommend an eye doctor, I will say go to St. Lucy Vision Center. Thank you so much for all your help!
Because of our insurance, I had to change eye doctors and I found St. Lucy's in our provider directory. I scheduled my appointment over the phone with such ease. From the moment I entered their office, I was treated so well! The receptionist was super friendly. I did not have to wait long before being called back. The entire staff, the assistants who helped me with my contacts and eyeglasses, and Dr. Worrell were phenomenal!!!! They answered every question and helped me figure out which would be the best use of my insurance benefits! When I was selecting my new eyeglasses, they helped me decide which frame would look best with prescription. They offer a wide range of eyewear, yet they didn't try to manipulate or pressure me into buying a more expensive frame. They actually helped me find one that was completely covered by insurance! I'm so happy that a found St. Lucy's Vision Center.
My entire family has now visited the center for the year, we are returning patients, once again we are happy to report another great visit, the staff is amazing, professional and striving to provide the best experience. The doctors are very detailed and provide great knowledge on care and needs of your vision. Thank you St. Lucy's vision center.
The entire staff was excellent from the time my family walked through the door. Every staff member I encountered was knowledgeable and kind. I left the appointment feeling confident we had received the best eye care available. Thank you everyone for an amazing experience!
As soon as I walked into St. Lucy Vision Center and greeted by Katrina I felt comfortable. It was slightly over 2 years since my last eye exam. Per my vision plan, I checked 2 other locations and either I could not get an appointment for weeks or the eyewear was not to my style. St. Lucy was right down the block and I am thrilled I checked it out. From the super attractive frames and employees (Patrick who explained each aspect of my insurance plan, Katrina who greeted me and the final exam with Dr. Stephen). I was so pleased I bought 2 pair of frames. Thank you all and sorry if I missed the others who assisted in my exam and purchase. D. Totman