98.7% would refer friends and family to us

5 stars Verified customer

The staff at Smart Service are always welcoming and helpful and the work done behind the scenes is always top-notch. Excellent service in every regard. They keep my cars, which are getting close to 20 years old, running like new. They will work on an issue till it is truly resolved, not just "better". And they are great communicators - staying in touch by phone and email to let me know what the diagnosis is, what the options for repair are, and letting me make the choices as work proceeds. I might just have to keep buying Subarus, because they are the best repair shop I have ever worked with!

5 stars Customer since 2008

Quick, helpful and thorough as always. Tom and the guys at Mukilteo understand I'm nursing along my beloved, high miles Outback and some things are important to repair and maintain, but maybe not everything. They cost a bit more, but the confidence and workmanship is worth it.

5 stars Customer since 2017

I've been pleased with the service I've gotten each time I've had my car in the shop.

I recommend them to all my friends and family that have Subarus.

5 stars Customer since 2017

Awesome service all around. They were upfront about the estimate and work needed, my repair was done quickly and I was kept in the loop about what was going on, no "surprises" the entire team was very professional and courteous. This was my first repair at a Subaru shop and I will now only be bringing it to them should the need arise.

1 stars Customer since 2014

Very professional. Informational and prompt. Most importantly, honest.

5 stars Customer since 2012

Excellent customer service, work performed as expected and on time

5 stars Customer since 2014

Great service, throughly knowledgable about subarus. They provide detailed explanations of what was done and what the recommend.

5 stars Verified customer

My experience with the team in the Mukilteo Smart Service facility is always positive. They take the time to explain the details of the service and provide recommendations for what items need to be considered in the future. The quality of the work is always high.

5 stars Customer since 2017

The service at Smart Subaru is exceptional. Dropped off my Legacy before work and all repairs were completed by 1p.


5 stars Customer since 2012

They always provide quick and friendly service.

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