The staff at Smart Service are always welcoming and helpful and the work done behind the scenes is always top-notch. Excellent service in every regard. They keep my cars, which are getting close to 20 years old, running like new. They will work on an issue till it is truly resolved, not just "better". And they are great communicators - staying in touch by phone and email to let me know what the diagnosis is, what the options for repair are, and letting me make the choices as work proceeds. I might just have to keep buying Subarus, because they are the best repair shop I have ever worked with!