Excellent treatment by Dr. Lac and Staff. Very gentle but very knowledgeable. So happy my neighbor recommended his practice. He represents the way a Dental practice should operate. Will definitely recommend to family and friends.
I had to come in since my dog had failed her first FAVN test. I was assured by the vet that my dogs would pass with no problem. This was not the case for one of my dogs. If I had known there was a chance of failure, I would have waited for their new vaccines to process since the FAVN is not a cheap test. Because of this failure the staff had offered to cover a portion of the cost since it was their mistake. That was not honored and I had to pay the full cost for a new test. The staff was very unapologetic and offered me nothing for their mistake. Very disappointed with the service.