I started seeing Dr. Balkcom about a year ago. I had previously gone to another Dentist in the area. I spent several thousand dollars and was unhappy with the results. It was a large office and I had different dental assistants. It was definitely a large office feel. When I told the Dentist about specific problems, he did not have an answer or diagnosis. After all the work was done and was still not comfortable, I made another appointment to discuss the issues. His response was "you need to go to an orthodontist. I am 63 years old. I didn't have any problems till I went to him. I went to him because I thought I had one or two cavities. After that ordeal I was scared to go to a Dentist. I decided to try Dr. Balkcom. That was the best decision I could have made. He is Fantastic. I do not need to go to an Orthodontist. He has taken very good care of me. And I didn't have to spend a lot of money. All the staff is fantastic. I mean everyone! They are nice, professional, explain what they are going to do, answer any questions as well as being on time. I never have to wait more than 5 minutes. And they don't rush you in and out. It's a very happy stress free environment. You can tell they like their jobs and each other. The receptionist is very nice on the phone and in person. Can't say enough about Dr. Balkcom and his team!