I just wanted an exam and cleaning that provided and approved by my insurance. The treatment plan that was proposed included 2 crowns ($3000) and a very expensive cleaning ($3000). I cannot afford the cost of the type of cleaning the treatment plan recommend. I explained to the girl at the desk that I could not even afford my share (50%) of the cleaning. It appears that the level of cleaning was $3000 and my share would be $1500. I requested an appointment for a regular cleaning that my insurance would pay for. I was told that I could not have that. If the doctor prescribed the more expensive cleaning that is what I was required to have. I was told that I could go somewhere else if I wanted a regular cleaning. I again called Delta Care USA and was told that I could decline procedures I did not want.
I feel that I was left with no other alternative but to go to another provider for a dental cleaning and pay out of pocket for a service that I thought my dental plan paid for.
I am disappointed that I was not given the opportunity to discuss this with the dentist.