85.7% would refer friends and family to us

1 stars Customer since 2020

Because my previous dentist retired, I needed a new one. I am in a Medicare Advantage plan and Smile Design Dentistry was on their provider list. I expected to receive an exam, x rays, and cleaning once a year at no charge, as was the case with my previous dentist, and the second cleaning within the year at a reduced price. Instead, I was charged $47 extra for x rays which I was told were not covered by my insurance, the exam was no charge. I was given an estimate of approx $1600 for a deep cleaning. I told them I just wanted the regular cleaning which is covered by my insurance and they said they would not do that. If they won't honor my insurance, they should not be listed as a provider. I will not be returning. And if you have limited funds, as I do, you might not want to waste your time.

5 stars Customer since 2020

I've only been going there for the last 6 months and I still don't have any idea what my Dentist looks like ( damn convid-19)

I think she's a very good dentist and maybe one day I'll be able to see her face

5 stars Customer since 2020

Very nice and professional. Even dealing with taking temperatures outside, my visit went smoothly. Thank you Dr Schaff and all your staff.

5 stars Customer since 2019

They are the best!!!

1 stars Verified customer

Dental Hynesit I can't remember her name is wonderful and the doctor was pretty nice. The front desk staff (office manager) is another topic.

1 stars Customer since 2016

Talked, referred to 4 dentist in a span of 2 years., and several assistants. No consistency of staff.

Also all outstanding cost for procedures was paid in full last july 2017. Now one year later billing me for insurance billing mistake saying my balance is 60 days overdue. They said the system change or the was an insurance billing mistake. No consistency of the staff.

5 stars Customer since 2018

DR. RUDOLPH Was beyond wonderful. Super nice, and chatty which helps the nerves...he even fixed a partial i had done at a different dentist, which was awful at NO EXTRA CHARGE!!! I will continue to be a patient here as long as he stays in town. I will refer everyone I know here.

5 stars Customer since 2016

I had a very good experience. The Dr. and staff was nice and friendly and informative. He hands are not heavy and I was finished before I new it.

5 stars Customer since 2018

First time patient and I'll definitely be going back and bringing my wife and family!!! Even though it was the first Friday of the year and I could tell they had alot going on I was still treated great and explained everything in great detail!! I look forward to my next few appointments and I usually hate the thought of going to a dentist but you guys made me feel so comfortable!! Thanks

5 stars Customer since 2014

Pleasant and professional

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