92.6% would refer friends and family to us

5 stars Verified customer

Staff and Dr. Buckley are awesome! excellent care. Been attending for 4 years and service has always been great!

Only one minor annoying matter is the excessive number of remembers received for upcoming appointment once a appt. is scheduled. I wiish I could simply send a text indicating I would be be at appt. but this process is not possible, I had to talk to person on phone to confirm. I think, 1 or 2 reminders between appt. are fine, but 4 plus reminder calls, texts, emails, etc. is excessive especially for a person such as myself that has never forgotten or missed a dental appt. Focus excessive dental reminders on those dental patients who have bad record for missed appt., not everybody.

Overall, they are the best!!!

5 stars Customer since 2014

Thank you Natt for the great service. Dee

5 stars Customer since 2013

Great team been with them for 8 years now. Recomend to anybody. THANK YOU FOR YOUR SERVICE

5 stars Customer since 2015

Staff had appropriate PPE and they are always friendly and helpful! Would recommend for sure!

5 stars Verified customer

They took great care of my daughter!

1 stars Verified customer

Not good.

Smile Design Dentistry Of Tampa Palms replied:

Hello - We would like to discuss your experience with you directly but there is no name on your review. If you would like to reach out, please email [email protected] Thank you.

1 stars Verified customer

They continue to repeat that I needed a deep cleaning for an unbelievable price, almost my salary in one month. I went there for a filing and they said that it was necessary to do a deep cleaning before to take care of it, but I did not have 750 dollars for the deep cleaning, plus 500 for the filinngs (and my assurance cover the 50%), then they said that I could do the cleaning after. So is it necessary before or after? Too expensive for not a reason. They did a sufficient job but I did not understand why I paid at the end 50 dollars extra because one of my cavity (they descovered three in total, but i saw just one at home) was deeper than they thought before. Do I pay 50 dollars extra for 5 minutes extra? Or for the material? we are talking about a cavity, not a hole in a wall. Bad experience.

2 stars Customer since 2012

I am very disappointed that twice the office has cancelled my son's appointment and failed to contact us with an alternative appointment. I do understand life happens as a clinician, I too have had to cancel my patients appointments. The huge difference is I personally call to reschedule as this is providing customer service something I lacked with my son.? The staff are phenomenal but too often the dentist is unable to provide service and my son must wait in excess of 3-5 months to reschedule. This is unacceptable!

Smile Design Dentistry Of Tampa Palms replied:

Hi Ms.Sutton, I truly hope you feel that the office was able to resolve this for you. We are always willing to do what we can to maintain your confidence in us. Thank you so much!

5 stars Customer since 2004

Myself and family members have been going to smile designs in Tampa palms for quite some time the staff there is friendly courteous and kind, and Dr. Beckley is who works with me is a top notch dentist he explains what he's doing , He make sure that you were comfortable with what's happening hats off to smile design dentistry in Tampa Palms they have a great staff great doctor

Smile Design Dentistry Of Tampa Palms replied:

Thank you so much, Richard!! We appreciate your kind words and enjoy having you & your family as patients in the Tampa Palms office.

5 stars Customer since 2011

I was referred here by my excellent periodontist. The whole scene was wonderful. The staff all must really like their jobs because they are very good at it. Imagine this....Compassionate health care givers. And after meeting Dr. Buckley...well...I'm hooked. Do yourself a favor, ignore the very few negative reviews....no in fact do read them and you will be thinking hmmmm somebody was having a bad day or maybe they were meaning another office because I worked 25 years in a medical office. Believe me, a Dr. can only be as strong as the weakest link. I looked but just couldn't find one.

Smile Design Dentistry Of Tampa Palms replied:

Hi Susan! Thank you very much for taking time out of your day to share these kind words. Dr. Buckley and the staff appreciate it.