The entire staff at Lake Shore Family Dental was extremely friendly and so personable! They really made me feel comfortable and I didn’t feel like just a number waiting to be called back.
Because it was my first time there, I received a very unexpected gift bag with a nice water bottle inside and a very thoughtful thank you card!
During my appointment I did not feel rushed, but I genuinely felt like Dr. Lam and his assistant, Emily, really took their time to learn about me and my dental history to best serve me.
Chrissy (I hope I spelled your name right! So sorry if I didn’t!) explained the breakdown of my treatment plan and payments and I really appreciated that as well because I must admit I don’t believe any other dental office has done that with me before. She made sure I was aware of what my next appointments would entail and the cost of those appointments as well.
Another thing about my visit that I did find very nice was I got a tour of the office before beginning anything. I’ve never experienced that at any doctor/dental office before and it was a nice little touch for me because it let me know that they really wanted me to feel comfortable and I was!
I don’t know how many people will say they had a great time getting their teeth cleaned but I really enjoyed my first visit and I’m excited to say that I believe I have found my primary dentist!
Thank you Dr. Lam and staff for being so awesome! I really appreciate the warm and extremely friendly environment! And I actually look forward to my next appointment!