I was quite surprised when I showed up for my appointment with Nadine I was sent to another hygienist ( Nadine was there). I have a lot of anxiety at the dentist office and surprises are not welcome. I made the appointment 6 months earlier and had even received a postcard reminder from Nadine. I think someone decided to bump me. I'm still upset about how this was handled. No clear explanation. The hygienist did a good job as I went forward with the appointment. I didn't want to have to come back several months later. I am fearful this will happen again. Jim
Jim, I am so sorry that this happened to you! I do not know what happened with this mix up, but I will promise you, this will not happen again. I am truly sorry we made you feel this way. Please let me know if there is anything I can do to make this up to you. -Alexis
Nadine has treated me since over a decade ago. She is the only reason I am coming back. It nice to see a familiar and honest face.