I am a dentist my self, I learned a lot from Dr. Stephen, how the clinic was organized, clean, everyone working with love and passion, and caring about each other and doing their job to the optimum level. I love it.
Our experiences with Dr Lane, Patsy and all the Staff at Lane Veterinary have been top quality. We never experience any pressure to have extensive procedures or tests done as sometimes is the norm at some other vet locations. In fact, when our elderly cat was nearing the end, Dr Lane was kind but truthful. He told me about other avenues I could pursue in his care but was realistic as to the eventuality...and I truly appreciated his input and his expertise. They KNOW animals at Lane's.
Since then, we have two new additions to our animal family. Dr Lane and Patsy are so gentle, kind and spot on when it comes to their care.
I won't bring my pets anywhere else...and i tell that to anyone else who asks me about veterinarians in the area.
I just had Dysport two days ago so I have not yet seen full results. So far, things are pretty uneven in regards to my eye brow height but maybe this is because the product has not begun to work completely. I do notice my left eye lid is lower than normal and I do recall the assistant wiping that side of my forehead rather aggressively after the procedure and I thought to myself "they just told me not to have a massage but this is more pressure than a massage would be". She did not rub the right side aggressively at all and that eye brow is higher and I have much more movement of my brow and forehead on that side. I'm giving five stars because I am confident that whatever is not satisfactory will be addressed at my follow up visit next week. This is the first time I have ever had any injection whatsoever so I am assuming that once this physician has corrected the issues at my follow-up, he will be able to review his notes and get things perfected the first go-round on my next Dysport procedure ( had my "11's" and forehead done ). The staff at this office (Fairfax) were quite warm and friendly and made me feel comfortable.