It did not appear our stylist cared much for children. Maybe she was just having a bad day. Yes, my child was tearful being pulled away from your toys, but she never said a word to her or encouraged her to pick a seat, etc. Even during the haircut, she only ever said, "Look down," to my new two year old. Following the haircut, my older child had to ask three times and then I had to ask if they could have a lollipop. She motioned to the bucket of lollipops. I felt ashamed for having to ask and then go get them ourselves. No smiles. She seemed disinterested.
BUT, the haircut was very quick and well-done. She did a great cut which is what we came for. So it was a bit of a toss-up. I'm very pleased with how it turned out, but I paid the extra money to come there for the fun experience for my child(ren), which we did not get. I definitely wouldn't request her by name.