Once again, Smith's Service Center has outdone themselves! Recently, I had a car emergency and when I called Smith's, Scott was quickly able to identify the potential problem, connected up with me in person to take a look at the car since I couldn't drive it into the shop, got it to work temporarily, and then arranged to have it repaired right away in the shop. All of this during Christmas week, in the last hour of their work day. Quite impressive, and very much appreciated! I have been going to Smith's for the past 30 years, and I've always, always been able to count on their excellent work, and wonderful customer service.