The last few times I’ve come to Smith’s the experience hasn’t been great. My dad has always come here which is why I decided to bring my own but I have been contemplating on leaving. First of all, my last visit I had my dog Daisy checked for a lump on her shoulder area and the lady at the front desk I forgot her name said she would email me the report, even repeated my email back to me and I never once got the email. I know what I have to do but it would’ve been nice to get that report for a reminder. Also they don’t really talk to you and communicate when they leave in one of the rooms, I’m always left wondering if I need to stay in the room or if I’m good to go and pay. I’m very disappointed in Smith’s, like I said I’ve been going with my dad for years with our other dogs and it’s never been a problem. There is also one male doctor who is VERY rude, I’m not sure of his name but he helped me once and I went home shaking because I was furious with how he talked to me.