87.7% would refer friends and family to us

5 stars Customer since 2019

Always good

5 stars Customer since 2021

Office was immaculate , very clean & nest . Staff was professional . Doctor was also very nice .

1 stars Verified customer

No one seemed to be in communication with one another. The girl that helped me with finances, I forget her name, told me it would be a $690 fee just to see if I would be covered under my insurance to get braces. Then she came back and said, “oh it’s only $41.” Which is a tremendously great price reduction/mistake, but if you’re going to be in the position she is in, at least understand and/or know what you are saying to potential patients. She also had me sit back in the waiting room after I had already been there for an hour and seen by the tech, for an additional 30 minutes. The receptionist finally asked me if I was supposed to be seen again. I told the receptionist that the girl who helped me with finances said I needed to be seen by the tech again. The receptionist went to the back, conversed with whomever, then says, sorry, miscommunication, you can leave. I don’t like my time wasted and I don’t like dealing with people whom are incompetent when it comes to financing such a big purchase. Don’t get me wrong, they were all nice, but nice doesn’t trump competency and good communication within staff. I won’t be doing business with them.

1 stars Customer since 2020

Not much wait time, always courteous, informative.

Thank you

4 stars Customer since 2019

I would have to give it five but not all explain to me and my mom what the process of the appointment is and what the next step will be

3 stars Customer since 2019

They staff changes every appointment and some explain the process

5 stars Verified customer

So friendly and professional

3 stars Customer since 2020

The facility is clean, staff are well mannered. However there is always a huge lack of communication. I went in for an appointment and as opposed to making me aware of the “tardiness” rule they shorted my appointment without notifying me and tried to tell me I was scheduled for a particular service when I in fact was. But due to slight tardiness , they shorted my service and tried to delay my treatment anymore 2 1/2 months. That I didn’t appreciate. But otherwise a good place for ortho work.

5 stars Customer since 2013

Perfecto

5 stars Verified customer

Always very nice and professional