My experience has been nothing short of A COMPLETE DISASTER AND HEADACHES! This office has been nothing but PROBLEMS from the second appointment moving forward. I went in attempting to get my daughter invisaline correction and there's been absolutely no luck to get this office to even call me back after they got my billing info for them to cancel treatment and payments.
The office knew we had an emergency and had to leave, we don't even live in Southern California anymore and I still have yet to get a call back, MONTHS LATER!
I advised that no work had been done on my daughter nor had she even received a single set of invisalines and they're still trying to bill me and threaten "Further action".
How are you going to still attempt to bill me when my daughter is not receiving any services from you? You haven't even refunded any of my money from the payments we made just to get started and we still left with NOTHING! We've paid months already and no word back when it comes to discussing this issue.
DO NOT GO HERE! THIS TEAM IS COMPLETELY UNPROFESSIONAL AND SHOULD NOT BE ALLOWED TO SERVICE THE AV When they choose to STEAL MONEY FROM FAMILIES THEIR NOT EVEN TREATING!