Being new to the area and a little nervous about going to the eye doctor during this pandemic, I had been dragging my feet on finding a new care provider. But I was low on contacts and have not been in the last year, so I decided it was time and did a little research. Bothell Vision is in-network and happens to be very close to my new home, so I decided to give them a try.
My experience top to bottom was wonderful - booking the appointment couldn't have been easier, I received reminder texts leading up to it, and I was very impressed with the policies they had to keep everyone safe. The entire staff was very friendly, the facility was clean (and had lots of COVID-relevant signage, which I appreciated!), and I was so happy to be receiving attentive, thorough care after a few years of not having my eyes checked. In the past I feel like I've been rushed out of offices, with little regard for my questions/concerns. Dr. Eng and the entire staff took the time to make sure I had everything I needed, and were gracious about tweaking my current pair of glasses upon request.
I highly recommend Bothell Vision to anyone looking for new care! I've worn contact/glasses since childhood, and have seen my fair share of eye doctors over the years. Bothell Vision is one of the best! The perfect mix of friendly, attentive, and professional.
Dr Eng and his team are top notch in their field and I trust my eyes to them! Always personal, genuine and professional, I have complete confidence in their care and professional option; all concerns have continual follow up. I have referred family members and friends who now enjoy their services too. Over the last 15 years, it has been an absolute pleasure every time I go there!