Always take great care of my dog. Responsive to requests via app and email. Always check on my dog after care. I live across the street from another vet but I deliberately take him here. Have recommended them to many people
There are probably a dozen cat doctors more convenient to my home, but I will only take my Lorelai to Society Hill Vet. We usually see Dr. Casavecchia, but all the docs here are excellent and the techs are patient and kind, especially with animals that may be scared or in pain.
The staff at SHVH is always friendly, professional and compassionate; from Diana, at the front desk, who is always warm and welcoming, to Tom and Lucas and the other Vet Techs who handle my Labrador Retriever (and my sometimes heightened emotions when she isn't feeling well) with the utmost care to Dr. Casavecchia who is always kind and gentle, who LISTENS when I have questions and concerns and who always provides every option in language I understand. Dr. C. is consistent at answering my emails in a comprehensive and timely way. She has been extremely helpful in determining what works best for my beloved senior dog. I would recommend and DO recommend, Dr. Casavecchia and SHVH to everyone I know who has a pet.
As usual, Dr. Casavecchia and her staff were attentive to the needs of our cockatiel, Sparky, asking about his diet and his living conditions. Although this time Sparky was difficult, in a very bad mood for some reason, everyone was very gentle with him while trimming his nails. .We have been clients of SHVH for nearly 25 years and are very satisfied with the service we receive.
We just adopted our dog from a rescue and this is the very first dog I have ever owned. Needless to say, it wasn't just the dog that was nervous about this first visit. My apprehension (and my dog's) was totally assuaged by the end of the appointment. From the very first step into the hospital until the time we left, the staff were attentive, professional, competent, and friendly. Since it was our first visit, they also had my dog's name written on the whiteboard to welcome us. It's these little things along with my positive experience that assured me I made the right choice in coming to SHVH.
I've been bringing my beloved cats to SHVH for decades, and the reason I keep coming back is the caring, compassionate team. From reception to techs to doctors, everyone at SHVH makes me feel that the health and well-being of my pets are their top priority. And they take the time and thought to make sure that I am comfortable and reassured throughout any procedure. I treasure the professional and personalized care my pets and I always receive at Society Hill Veterinary Hospital.