Their concern for my cat's comfort, and my own as pet parent, is a priority. Genuine sensitivity to my cat's stress levels and trust in my assessment of her health allows them to provide the best health care possible without performing excessive medical care beyond what is actually necessary at that time. From the time you arrive until you check out, everyone treats you and your pet with respect. And as a cat parent, I am particularly impressed that we are taken to a room upon arrival to minimize my cat's interactions with the dogs in the waiting room. The doctors there really listen to you and take time to meet your pet and to get to know them over the course of your routine visits. The past several years that we've been going there have been absolutely the best veterinarian experience we've had with any prior vet in my many years as a pet owner.