They seemed a little busy when I came in at five, but otherwise the staff was very kind and you can tell they love their jobs! I had never been to a vet before and they made me and my cat feel right at home.
We absolutely love Dr. Rivers and the staff at Somerset! We always receive a reminder prior to our visit and are greeted promptly when we show up for our visit. It is rare if we wait more than a minute before one of the vet techs comes out to have our pup weighed and then brought in to the exam room. We very much appreciate that Dr. Rivers conducts her exam at floor level; she always explains her exam thoroughly and makes sure our questions are answered. In addition, she personally called us to explain blood work results.