97.1% would refer friends and family to us

5 stars Customer since 2008

Always a nice staff. Friendly, courteous , loving and helpful. It's a joy to come in this office and know I'm getting trusted care.

5 stars Customer since 2012

Warm & friendly, clean, good prices.

5 stars Customer since 2016

Smooth.

5 stars Customer since 2015

my dog kota is always excited to play with all the girls there, probably because they fuss over him so much! great people, great service!!

5 stars Customer since 2010

Great service today. I made a last minute appointment. Was in and out fairly quickly. Staff are always very loving and gentle.

5 stars Customer since 2017

MACK my doggie thinks there a very nice staff !!!!

5 stars Customer since 2008

Always happy, informative and helpful. They truly care about your pet and you.

5 stars Customer since 2017

The staff at Soquel Creek Animal Hospital are suburbly receptive, caring and make a trip to the vet a comfortable experience. My pup actually enjoys visiting!

5 stars Customer since 2017

This was our first visit. We were treated very well. Peewee warmed at once to Camille, his nurse, and seems to be doing much better. We are both grateful for the care he received, and I would recommend Soquel Creek Animal Hospital without reservation.

4 stars Customer since 2011

As usual, meeting Dr. Miller and his staff were a warm joy. Every year when I bring my aging cat

Softy, everyone is welcoming, I engaged the two women about their varied interests, I learned that Dr.

Miller himself humans a whole bunch of animals, though he treats mostly just dogs and cars.

The woman who took Softy back for shots was immensely friendly and sweet to Softy, admiring her

remarkable calm. The doc was his usual friendly self, showing informed personal interest in my elderly cat, ‘

including concern for her disappearing teeth, but he pronounced her well, just warning me to keep up the

tick treatment. Knowing he’ll get back to me if her blood work shows anything unusual, Softy completed

her yearly checkup with flying colors, and I left sure all was well with my dear cat.

Also in SOQUEL

Dental

Reed Kuratomi, DDS

5 stars 2333 reviews

Areas to consider improving: 1. Explaining more, as it’s happening, what you’re doing in someone’s mouth. We have no idea what’s going on there and I like knowing what’s going on, as it’s going on. For example: “We’re going to blow some air on your teeth because it helps us ascertain if there are any problem areas, like cavities” etc. And then after the inspection, "Your teeth look good and we didn't see any cavities or issues." 2. For fillings, I think it would be great to show the patient, with a mirror, the before and after of the tooth. Okay, here’s what it looked like with the cavity, and now here’s what it looks like with the filling. Most of us will never see the fillings, unless they’re in obvious places. 3. I would recommend not having discussions, that don’t relate to the patient or patient’s care, while working on a patient. Leave those discussions for more appropriate times when there isn’t a patient in the chair. 4. Not sure what the standard is for the length of appointments for cleaning. It’s probably a standard time, like an hour which makes sense. But I still had a lot of stains on my teeth (of unknown origin), and there wasn’t time to remove all the stains before the end of my appointment time. There were also stains left on my teeth after my first dental appointment at your office, which I believe also related to a time constraint as well. I didn’t say anything after the first cleaning because I thought all the stains related to having to whiten my teeth. But the recent hygienist told me it wasn’t a whitening issue. It was a matter of scraping them off the teeth. So I left the office after my recent cleaning, thinking all the stains were removed and they weren’t just because there wasn’t time (which wasn't the hygienist's fault). It would be better to communicate with the patient so they know what the status is of their teeth and then offer solutions. For example: “We didn’t have time to get to all the stains on your teeth because there were just too many. But I would recommend _____________ (schedule another cleaning sooner than six months, wait until your next appointment and request a little longer appointment, etc).” That way, you’re dealing with it upfront. I understand time constraints. I think it’s a matter of working on communication and offering solutions. Things I appreciated: 1. The staff is very friendly and supportive. 2. I wasn’t charged a fee for a copy of my x-rays. Your office is the only office I can think of who hasn’t charged me for a copy. 3. Any questions I had were answered. 4. It didn’t take months to get an appointment. 5. The office seems to be run very efficiently. People come and go smoothly. 6. The bathroom is clean. 7. The communication and consideration of the patient and their comfort is high. I noticed this both for my filling and my cleaning. 8. When I requested a follow-up, even though it’s not standard, the office scheduled a quick one so the the dentist could see the tooth after. It was more for my peace of mind than a necessity, but I appreciated it. 9. The front office is welcoming and it's pleasant atmosphere.
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Dental

Advanced Dentistry - Kevin Ippisch, DDS, Inc.

5 stars 82 reviews

Dr Ippisch and his amazing staff are the best. They make you comfortable when undergoing an procedure or routine cleaning. I have been a patient for 20 years and wouldn't dream of going anywhere else. If you need cosmetic work done Dr Ippisch is an absolute artist at perfecting your smile.
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