97.1% would refer friends and family to us

5 stars Customer since 2016

Dr Miller and his staff are warm and very helpful.

5 stars Customer since 2013

Warm and caring professionals. Above and beyond service. I wouldn’t take my pets anywhere else!

5 stars Customer since 2017

Good service, great people

5 stars Customer since 2015

It is always a pleasure to go. The staff is polite and understanding.

The fees are very reasonable.

The care they give to my pet is comforting

5 stars Customer since 2015

My experience at Soquel Creek Animal Hospital has always been great, I find everyone to be personable, and accommodating. I always get options for treatment and good advice.

5 stars Customer since 2017

I was able to get an appointment same day, the fee for the office visit was very reasonable. The doctor was friendly and informative, and called me back at my home. Very positive experience.

5 stars Customer since 2017

Very easy to schedule and nice facilities. I also got a reminder via text which I appreciate ;) Everyone was friendly and professional.

5 stars Customer since 2017

WE HAD A TERRIFYING EXPERIENCE, TURN OUT TO BE A BLESSING IN DISGUISE!!!

My husband any myself do not have any children, so oUir pets mean everything to us. We play, groom, and take care of them as if they were our most prized procession, they are a HUGE part of our family. Our female Tabby, Roxy, is the life of the family and the head of the pack When she seemed a little off the other day, I started keeping a closer watch on her. She became more and more lethargice look at her,not playing with her brother, but, most importantly, she wasn't eating ot drinking any. water She also became more dazed and confused as the day progresses. Between throwing up and making loud wailing cries that sent chills up your spine she just couldn't move.

We had been looking for a new Veterinarian, and we couldn't be happier with the Dr Jason Miller, front office staff, down to the technicians, and back office staff. They informed us immediately what they would do, gave us option so at least we felt a little in charge. We took Roxy home late that night, and our first call at 9;00 the next morning was the Dr. calling to see how Roxy was doing, gave us some follow care instructions.

THANK YOU SO MUCH--KIM & MICHAEL FLOYD

5 stars Customer since 2010

I was upset about my dog's unusual behavior one morning, and with out an appointment Dr. Miller took me in right away . And all is well. Very Thankful

4 stars Customer since 2011

We were seen promptly and my cat was appropriately examined. We left with a tentative diagnosis and are waiting for test results to confirm it. Pleased with the visit.

Also in SOQUEL

Dental

Reed Kuratomi, DDS

5 stars 2436 reviews

Areas to consider improving: 1. Explaining more, as it’s happening, what you’re doing in someone’s mouth. We have no idea what’s going on there and I like knowing what’s going on, as it’s going on. For example: “We’re going to blow some air on your teeth because it helps us ascertain if there are any problem areas, like cavities” etc. And then after the inspection, "Your teeth look good and we didn't see any cavities or issues." 2. For fillings, I think it would be great to show the patient, with a mirror, the before and after of the tooth. Okay, here’s what it looked like with the cavity, and now here’s what it looks like with the filling. Most of us will never see the fillings, unless they’re in obvious places. 3. I would recommend not having discussions, that don’t relate to the patient or patient’s care, while working on a patient. Leave those discussions for more appropriate times when there isn’t a patient in the chair. 4. Not sure what the standard is for the length of appointments for cleaning. It’s probably a standard time, like an hour which makes sense. But I still had a lot of stains on my teeth (of unknown origin), and there wasn’t time to remove all the stains before the end of my appointment time. There were also stains left on my teeth after my first dental appointment at your office, which I believe also related to a time constraint as well. I didn’t say anything after the first cleaning because I thought all the stains related to having to whiten my teeth. But the recent hygienist told me it wasn’t a whitening issue. It was a matter of scraping them off the teeth. So I left the office after my recent cleaning, thinking all the stains were removed and they weren’t just because there wasn’t time (which wasn't the hygienist's fault). It would be better to communicate with the patient so they know what the status is of their teeth and then offer solutions. For example: “We didn’t have time to get to all the stains on your teeth because there were just too many. But I would recommend _____________ (schedule another cleaning sooner than six months, wait until your next appointment and request a little longer appointment, etc).” That way, you’re dealing with it upfront. I understand time constraints. I think it’s a matter of working on communication and offering solutions. Things I appreciated: 1. The staff is very friendly and supportive. 2. I wasn’t charged a fee for a copy of my x-rays. Your office is the only office I can think of who hasn’t charged me for a copy. 3. Any questions I had were answered. 4. It didn’t take months to get an appointment. 5. The office seems to be run very efficiently. People come and go smoothly. 6. The bathroom is clean. 7. The communication and consideration of the patient and their comfort is high. I noticed this both for my filling and my cleaning. 8. When I requested a follow-up, even though it’s not standard, the office scheduled a quick one so the the dentist could see the tooth after. It was more for my peace of mind than a necessity, but I appreciated it. 9. The front office is welcoming and it's pleasant atmosphere.
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Dental

Advanced Dentistry - Kevin Ippisch, DDS, Inc.

5 stars 105 reviews

Dr Ippisch and his amazing staff are the best. They make you comfortable when undergoing an procedure or routine cleaning. I have been a patient for 20 years and wouldn't dream of going anywhere else. If you need cosmetic work done Dr Ippisch is an absolute artist at perfecting your smile.
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