Kayla was a joy! My friend and I came in together for side-by-side pedicures and Kayla took an interest in my hair while doing my nails. We talked about my hair's constant breakage and brittle texture. She offered a complimentary wash using Pureology products and I opted for a conditioning treatment, as well! I walked away with a great pedicure, soft hair, and several new products to try. Kayla was knowledgeable about the products she was using and was very kind.