Years ago I got signature facials and enjoyed an hour and 15 minutes of relaxation, but my recent experiences have really soured me on the facials. The last two times I went, the aesthstician left me for 15 min to 20 min to get the products, in past 5 min was the norm and my session ended in 50 to 55 min. total. Sounds like an express to me, but I paid for a signature facial. I didn't like feeling that it was rushed especially because I waited for 20 min after changed into robe for her to arrive and start. The massage was wonderful but the benefits diminished by poor quality of facial. Something feels different about the service in the last several years. Soto's was always my choice for birthday and Christmas for more than a decade. Will probably not do signature facial again, it's lost its charm on me, it's either inexperience or policy. When client enters room for service, they should not be left for more than 5 minutes, before begin.
She did a great job with my hair and not anyone can transform my hair she is willing to spend the hours my hair takes and not many are willing to do that. I have been to every fancy upscale salon -as matter of fact to any salon and I’m staying with this one. I probably shouldn’t tell people cause then I won’t be able to get in but for the girls and women like me I know your suffering, so that’s why I’m posting . And they accept kids too.
This was difficult to rate, because the service and the staff were truly wonderful. However, the price was astronomical compared to other salon's in the area for the same service. From now on I will make sure to call and ask for pricing prior to going. That was my fault for just assuming it would be around what others have been charging. Yes, my hair is beautiful, but I have had similar dye and cuts that have been beautiful for $50 less. I could not easily recommend my friends to go for the price they charge. If money is no factor for the person, than YES I would highly recommend they go to this establishment... None of my friends are in a position to say money is no factor, however.