97.2% would refer friends and family to us

5 stars Customer since 2017

Very complete analysis was carried out with on-site ultra-sound and with a off-site MR in a timely matter.

My DVT problem was solved and a complete explanation was provided at the completion.

The entire staff were helpful and provided the necessary encouraging information during my period of recovery.

The Doctor was very knowledgable in the area of DVT. I appreciated his explanations.

5 stars Customer since 2017

I was received cordially by the office staff. Dr Pineda saw me within a few minutes of my arrival. He examined me thoroughly to check my blood flow to my extremity (leg) and in general. Gave me a clean bill of health.

5 stars Customer since 2018

There are not many doctor's office willing go to the extra mile for patients, but Dr. Pineda's office does. The entire staff are very friendly on the phone. Dr. Pineda is a best surgeons I have ever had - And I have know many. he is very compassionate, easy to conned with. I am 82 years old and recovering well from smooth surgery. A milion thanks to Dr. Pineda for save my leg.

5 stars Verified customer

Great visit explained treatments well... Thanks

5 stars Customer since 2017

Every one there it’s so nice, starting from the great receptionist to the doctors themselves. During the procedures they are so professional . I had 2 Procedures and so far I am having absolutely no issues. I’ve had minimal pain And doing well on the healing process

4 stars Verified customer

Only four stars because too much time was wasted filling out routine, repetitive, paperwork that could have been handled prior to visit. This delayed the doctor seeing me at appointment time and disrupted her schedule as well.

5 stars Customer since 2017

Excellent

5 stars Customer since 2017

The entire staff was helpful, informed, and so kind.

1 stars Verified customer

All of the experiences I have had with all of the staff and particularly Dr. Pineda, I didn't meet Dr. Kokinos was excellent...

3 stars Customer since 2017

I really appreciated receiving a diagnosis that I do not have a DVT, which I had been diagnosed with 2 years ago, and again this year by VRI's Ultrasound.

However, I think it was very unprofessional and embarrassing for Dr. Pineda, not the MD I was consulting, to walk into the US exam room during my US without knocking nor invitation and consent, to ask the tech a question about another no show patient . This made me very uncomfortable.

I did appreciate Dr. Kokinos' candor with respect to my new diagnosis. I do think that the tone for a visit is heavily influenced by the physician when they enter the exam room. With that said, it is not helpful for the first statement out of my physicians mouth to be "its been a bad day, and I am really glad it is the end of the week and I don't have to work this weekend". I think leaving your stuff at the door when you walk in an exam room, and being positive, is extremely important and valuable to the patient no matter what diagnosis you are there to deliver.

Along the same lines, the front desk, as the point of entry, creates your first impression and can set the tone. So for the first spoken words from the front desk staff to be " what is your date of birth", does not make me feel like this office cares about me as a patient nor a person, but just wants to get me processed, take my money, and away from their space.

I think that we as healthcare providers can do a great deal to help our patients just by how we interact with them. The healthcare industry is very competitive and especially if you are in private practice up against the bigger institutions. Patient relations is an area that I think we in private practice can really shine over those big institutions. But it takes a little conscious effort. I will gladly return to this office if shone that effort and professionalism.

Thank you.