The front desk staff was rude once I had complaints about the care I received. The office manager was extremely rude and unprofessional. I went in for a cleaning first witch was just ok, wasn’t anything special. When I went back for my fillings it’s was a horrible experience it took from 10:35 to 12:11 pm and my fillings weren’t correctly done. The Russian dentist had to do the filling again by this time the numbing medicine is wearing off. I had to come back the next business day and get my fillings fixed. Please don’t go there. Unless you have time to waste. I only went to them cause they were close to home BIG MISTAKE
Each dental filling takes between 45-60 minutes to be done. Like you stated in your review you had multiple fillings, perfectly done in one appointment that took less than 2 hours including paperwork, answering your questions and giving you several rest breaks . Perhaps when we are under stress and anxiety we tend to exaggerate the events. You wanted one appointment for the entire procedure, we recommended at least two visits. Before the treatment was completed and against medical advise you left the office, we explained that we needed to do adjustments to your bite, to please stay but you left the office before we were done. The next business day we called you for a wellness check up, during our conversation you stated to be pain free but your dental bite was slightly off. We offer you a same day appointment, where we polished your fillings and adjusted the bite to your complete satisfaction. You asked to be seen again by one of our dentist then proceeded to scheduled another appointment. We did not redo any of your fillings, the 2nd visit was 10 minutes long. We have been cordial, caring, sensitive to your needs, patient and accommodating to your demands. We are sorry to read your review.