I have been taking my pup here for 4 years and have always had pleasant experiences with the staff. They are efficient, honest, and incredibly trustworthy. However, the best thing about them is how they really care about your pets - they always followup after appointments and will answer even the silliest of questions for worried pet parents. Plus, their little shop up front has well-priced goods that make taking your animals to the vet a really streamlined experience. I can't recommend them enough!