My co-worker recommended South by South to me, I'm glad she did. It was easy to request an appointment, received a call the same day to set it up. The entire staff was very courteous and helpful from scheduling to the person who called informing me that they were on their way. Definitely have to be a little flexible with your time as the scheduling is not an exact science, they were a couple hours early which was good but I then had to rearrange a few things to accommodate. Dr. Nealon and Kimberly were awesome with my dog and very informative, even though she was terrified I believe it was an overall great experience for her. The idea of a mobile Vet is awesome, definitely makes it easier for pet and owner.