South End Eye
Optometry
681 Tremont Street
Boston,
MA
02118
(617) 391-0088
Mon: Closed
Tue: 10:00AM - 6:00PM
Wed: 10:00AM - 7:00PM
Thu: 10:00AM - 6:00PM
Fri: 8:00AM - 6:00PM
Sat: 9:00AM - 2:00PM
Sun: Closed
About
At South End Eye you are assured of a new outlook, and
a new look. We are a full-service private optometric practice, providing a distinctive eye care experience, including
Service: Personable without pandering. We work to be on time and efficient but if your exploration of our extensive designer frames selection beckons, all bets are off.
Honesty: We won't recommend something that is unflattering or unsuited for your lifestyle and personality. If you ask our expert opinion, we'll give it to you.
Selection: We bring Hollywood pizzazz to Boston. You'll find versatile eyewear for all ages, from contacts to sunglasses to international fashion designer collections.
Expert Care: Our board certified optometrists use the latest diagnostic equipment for every eye exam. Then our licensed dispensing opticians attend to your every eyewear need.
Services
- General Optometry
- Cornea & Contact Lenses
- Geriatrics
- Pediatrics
- Sports Vision
Languages
- English
Insurance
- Most insurance accepted
Payments
- American Express
- Cash
- Check
- Debit
- Discover
- Mastercard
- Visa
Staff
Michele Zuccala
Test User
Certifications & Memberships
2 stars Anonymous Featured review
I arrived about 15 minutes early for my appointment. I noticed that the doctor took a walk in before me, which led to my appointment being 10 minutes late. When I was checking in, I had a few questions about my insurance that I was hoping they could answer. I came in for a contact examination. The woman at the front desk was polite and patient. However, she told me that I would not have a copay this visit. At the end of the visit, they told me that there was a $65 co-pay. The woman at the front desk was unaware that I came in for a contact examination. I was very concerned with how things are run at this office because I would have not gone here if I knew ahead of time I would have to pay $65 for my visit. There are two locations that are more convenient for me and are less expensive. In addition, they did not give me my prescription for my contact lenses at the end of my visit. Things are very disorganized in this office and I don't know if I can trust them.
I apologize for any dissatisfaction you may have with our practice. I would like to explain.....
We do appreciate when patients are on time, even early.
In regards to fees.....We were correct in informing you that you didn't have a copay (exam is usually $95)
You were only charged for a contact lens update in which your insurance didn't cover. That is an additional fee that would be charged at any practice...not exclusive to ours. We certainly do our best to figure out your personal insurance plan. However, it is the patient's responsibility to understand their own benefits prior to a doctors visit.
If you have further questions regarding your experience here, I'd be happy to answer for you. I'd like to think that our 5 star rating indicates that we are probably not disorganized as an office.
5 stars Jonathan P Verified customer
Best people. Great service and incredible selection of eyewear.
5 stars Steve D Verified customer
Awesome experience the doctor was great and it was a great environment. It really couldn't of gone better,
5 stars Jonathan G Verified customer
Friendly Staff
Very professional eye exam
Great selection to choose from
Thank you so much!!
5 stars Jenny L Verified customer
An absolutely wonderful experience from the moment I walked in the door until the moment I left! Dr, Martin and the enti ... Read More
5 stars Mark L Verified customer
I needed to be seen by Dr. Martin on relatively short notice (i.e. same day), and the staff made it happen.
5 stars Kevin M Verified customer
Very pleasant experience. Great customer service, great patient care, and Dr. Martin was fantastic; she personalized th ... Read More
5 stars John B Verified customer
Always helpful. Needed contacts to replace a box on vacation, they arranged direct shipment.
5 stars Rhonda B Verified customer
I went to South End Eye about a year ago and had the best and most comprehensive eye exam I have ever had. State of the ... Read More
5 stars Victor J Verified customer
I've been to South End Eye with my partner, and also as a customer myself. The staff is very knowledgeable and are will ... Read More
5 stars Zada S Verified customer
Very helpful, friendly and on time!
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