I called late in the day desperately needing an appointment. Even though they were closing within the hour, the vet agreed to let me bring in my cat. The veterinarian provided excellent service. He was very gentle with her (yet very thorough), and addressed all my concerns and wants. He gave me my options for treatment, and left the final decision-making up to me. The vet put my mind at ease with his knowledge and by educating me about my cat's situation. The prices seemed pretty reasonable as well. We will be back when needed.