81.6% would refer friends and family to us

5 stars Customer since 2010

I though the front desk people very kind. They asked how my pet was doing when I picked up a prescription. They added a note to my pets file about the comment I had made.

5 stars Customer since 2022

Very courteous, helpful , mindful of financial cost

5 stars Customer since 2022

This place is incredible!! Brought our dog in on a Saturday night after getting little help at his primary care clinic.

I wished we had gone sooner. My dog was in a life threatening situation. They immediately made my dog comfortable and spent a lot of time going over all the tests they had already run. They diagnosed very quickly and started treatment.

This disease will require medication for the rest of his life. Small price to pay.

Speaking of price, they tell you the price of everything before they start.

5 stars Customer since 2022

Nice atmosphere, caring doctors, and staff. Nice to have a veterinary hospital that's open close by 24 hours, 7 days a week. Because usually things happen early in the mornings or weekends.

2 stars Verified customer

Waited for over an hour which is fine.being a emergency clinic

Veterinarian came in, no greeting, no questions and definitely not friendly at all. He did not tell me what was wrong. He asked if I would like to get a thorough exam or antibiotics. It was pretty clear my cat had a respiratory infection, so I declined “ the thorough work up”. He shoo’d me out of the room. I don’t even know his name. I’ve been there many times; they have saved my critters many times. But I don’t appreciate being treated like an unwelcome guest. And that is how I am treated by the Veterinarians every time I go in any more. It’s pretty screwed up. It really pisses me off, and if I sometimes didn’t HAVE to go there, I wouldn’t. But very few clinics are open during the weekend.

2 stars Verified customer

Waited for over an hour which is fine.being a emergency clinic

Veterinarian came in, no greeting, no questions and definitely not friendly at all. He did not tell me what was wrong. He asked if I would like to get a thorough exam or antibiotics. It was pretty clear my cat had a respiratory infection, so I declined “ the thorough work up”. He shoo’d me out of the room. I don’t even know his name. I’ve been there many times; they have saved my critters many times. But I don’t appreciate being treated like an unwelcome guest. And that is how I am treated by the Veterinarians every time I go in any more. It’s pretty screwed up. It really pisses me off, and if I sometimes didn’t HAVE to go there, I wouldn’t. But very few clinics are open during the weekend.

5 stars Customer since 2022

Came in through the Pet ER one Thursday evening. Steady stream of crises. Challenges seamlessly met by the efficient and effective staff operating with grace under pressure. Compassionate expert care. Will probably just begin bringing all four cats here for their regular visits.

4 stars Customer since 2022

They were one of the only 24 hr hospital vets accepting cases..... we didnt wait long to have to get admitted but they were almost impossible to get updates on or information about what was happening once I dropped my dog off for imaging. They didnt respond to requests for stool softeners nor have they verified with any follow up how things went. I made a post op to my normal vet to just hopefully be done....we've had no surgical post op complications so far.... so good work....

2 stars Verified customer

Front desk staff was terrible, did not instill confidence.

Felt cost of services was extremely random. Felt swindled.

3 stars Verified customer

We’re thankful for the emergency services provided, but would not choose this as our regular vet. Wait time for our follow-up was excessively long and unorganized. The tech who brought our dog out had no clear after care instructions and no report on what treatment had occurred. Followed up with our regular vet and got a much clearer version of what we needed to do to to care for our pet. Not a great “bed-side manner” in general.