81.7% would refer friends and family to us

5 stars Customer since 2018

I have been fortunate not to require emergency care for my pets very often, but when I have, South Seattle Vet Hospital has provided excellent, caring treatment.

2 stars Customer since 2022

While staff was helpful and friendly, I was asked by the vet to contact poison control after my pet had already been examined, so that he would know how to proceed, and at discharge I was told verbally ( not on any sort of visitvsummary) what medication I should get. Turns out it was not a med available over the counter, and the next day, I had to contact my regular vet to follow up with SWVH so that they could get a prescription and get the med through their own pharmacy. Thank you Rainier Veterinary Hospital for helping me to complete my pets follow-up care.

5 stars Customer since 2018

EXELLENT! Personable and knowledgeable staff and top-notch Veteranarians! And their prices are low cost, but their services ARE NOT! TRIPLE THUMBS UP!

3 stars Verified customer

I wish they would be more communicative. My cat was there all day for a dental cleanjng and bloodwork. they didnt call me or explainthe results or how the dental exam and cleaning went. just had me pick him up and gave me instructions on giving the meds. i asked for comments about the dental work and they didnt have any written up for me.

my cat still has brown stains on his front incisors that were there before, which I find odd. its possible that they are permanent stains that cant be removed but i dont know.

overall, i get the impression that this vet hospital is a “hurry up, do the bare minimum, and go” kind of place.

2 stars Verified customer

I had to emergency admit a pet. It was nearly impossible to get a hold of staff to check in on his condition (I waited hours), and both pick up and drop off took a perplexingly long time. I did not feel comfortable with my pet in their care, and I questioned his safety for the whole admission. Three of the four medications prescribed to my cat were also incorrectly prescribed, and it took over 24 hours and running around to multiple locations to fix this. The doctor I spoke with went above and beyond, but I would not recommend this practice to anyone and will not be returning.

2 stars Verified customer

I had to emergency admit a pet. It was nearly impossible to get a hold of staff to check in on his condition (I waited hours), and both pick up and drop off took a perplexingly long time. I did not feel comfortable with my pet in their care, and I questioned his safety for the whole admission. Three of the four medications prescribed to my cat were also incorrectly prescribed, and it took over 24 hours and running around to multiple locations to fix this. The doctor I spoke with went above and beyond, but I would not recommend this practice to anyone and will not be returning.

5 stars Customer since 2022

Dr. Brar and all the staff were fabulous. Prices were reasonable and service was caring.

5 stars Customer since 2022

I was very happy with both the customer service and the medical care that SSVH gave to my dog. He is a senior rescue dog, approximately 12.5 yrs old, and I called SSVH because I was concerned about an abscess that just appeared on his back. The receptionist was very friendly, patient, and helpful. She asked me to send a photo of the wound so that she could show it to the vet to ask whether I needed to bring the dog in. I texted the photo and got a reply within 5 mins. The vet thought it would be best to bring in my dog, and the receptionist gave me a ballpark cost estimate. When I arrived, the front desk had all of my paperwork ready with the information that I had relayed over the phone. The vet saw my dog shortly after I arrived. After the vet examined my dog, he explained to me what he saw and told me what he recommended that I do next. All of his advice seemed reasonable to me. They cleaned my dog’s wound and explained to me the follow-up care instructions. They told me to check back if I don’t see signs of improvement in a week. I’ll definitely go back if we need emergency care again in the future!

1 stars Verified customer

It took me 40 minutes to get prescription cat food. 40 minutes.

5 stars Customer since 2022

This place is amazing. I watched them handle an unbelievably high volume of clients this weekend with really great care. The people working the front desk were so helpful and kind. My vet was incredibly good and so thorough. I never once felt like they were rushing the care, despite being so busy. I was so grateful I got in, as these places seem to always fill up on the weekends --understandably. I would not hesitate to bring my beloved pet back. Thank you so much for the care.