82.8% would refer friends and family to us

4 stars Customer since 2022

Excellent service for our late night emergency. They gave us a quote for the range of costs for an overnight hospital admission over the phone when I called to see how long the wait was, and the actual bill was just under the low end.

Hospital was very busy when she was ready to be discharged, and had to wait my turn to pick her up, but they were enforcing COVID precautions to try to keep everyone safe, so things aren't as efficient as they could be if we weren't in a pandemic.

1 stars Customer since 2022

My visit was not a positive one- so many things went awry on so many levels. To add insult to injury, I am still waiting for the records from our visit over the weekend to be sent to my doctor here in Burien. I have called and my usual veterinarian has called - still no records. Why? This is a terrible way to do business.

1 stars Customer since 2008

I waited in the parking lot for 40 minutes before you told me I could not get in for a checkup for my dog.

I will not be coming back.

2 stars Customer since 2017

I would only go for absolute emergencies but do try to contact other places as well. On Sunday my dog got in a fight and had some bites that needed stitches. I called the clinic and was told I could come in. I drove from North Seattle and when I got there they told me because my dog didn’t need surgery, I couldn’t come in and try again on Monday.

This is highly risky because open cuts are susceptible to infection. I did get in on Monday, took over an hour but got in. My dog did get stitches and I was told to pick him up at night. After I picked up my dog and got home, I noticed he had dry poop caked on his butt - that really pissed me off. I’m a dog trainer who does board and trains. I would be mortified if a dog went home with poop on it. It’s especially upsetting when it’s a place that should be extremely sanitary.

My dog is well, stitched up, and has his meds. I hope I don’t have to come back here in the future. I prefer my primary veterinarian.

3 stars Verified customer

My daughter was treated in a condescending manner when she brought our dog here. I don’t appreciate it. We called ahead and were assured that we could come have him seen.

5 stars Customer since 2012

The best place

4 stars Verified customer

Staff was very friendly and understanding despite being super busy! My heart goes out to the whole team.

5 stars Customer since 2014

I am very pleased with the care you showed my cat, Pineapple. I brought him in and we were seen quickly and I felt confident that he was receiving the best care when he stayed with you overnight. I am happy that he was able to be diagnosed so quickly so he can start feeling better right away. I will happily bring my other cats to your clinic for their healthcare needs.

Thank you again for taking such good care of my cat!

Robyn Wilds

5 stars Customer since 2022

Great staff and doctors. I didn’t want to leave a good review because I don’t want people to find out about this place.

I called many animal hospitals to see my dog for a CT scan to find out what was wrong, nobody could see him for days or weeks but SSVH took him in as soon as they could. The staff had excellent communication and the Drs explained possible scenarios and options of what they could do, the experience I received was outstanding. SSVH was constantly busy and phones were ringing non stop, the pricing is fair and based on your animal and weight so they can treat them correctly so don’t expect a cheap bill, the staff was so gracious at handling my dog and situation and he was happy with them, it is so hard to find such a great place so please bare with them and know you are at the right place for great help. Thank you to the staff and the doctors for such great help.

5 stars Customer since 2022

I’m very grateful they were able to see my dog on an Emergency basis and literally saved her life. Quality care, knowledgeable doctors.

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