This is really a mixed review. I quite like Dr. Arnold's personality as she's easy to speak with and she handled Kissy Cat well. However, I feel I should have been told more about the x-ray that was scheduled. In an emergency situation, I'll do whatever it takes get my kitty healthy again, including tests to find out the cause of the problem. She said it could be IBS or a form of cancer. What I wasn't told, is that it is highly unlikely that any cancer would show in the x-ray! I heard this after the fact - from one of the staff at the front and from Dr. Claus. My husband and I have been bringing our cats there for many years - first because of Dr. Hucke and then mostly to see Dr. Noda. They always explained procedures in depth and gave various options - what to do right away, what to do after the initial testing and what not to do because the results wouldn't be conclusive. We've always appreciated this. We'll do what is necessary, but we're not wealthy and feel the x-ray should not have been recommended at this stage. We feel we paid a lot of money for something that was unlikely to show any results as far as cancer is concerned. All I was told is that the x-ray could show a thickening of the walls which could indicate cancer. Not only was there the cost of the x-ray, but the cost of the radiologist to read it. This is a hefty sum in addition to the other charges ($272.75). I believe that any time someone hears the word cancer, they don't question the doctor, but just go along with what is suggested.