This was the most professional and efficient dentist visit I have ever had. I don't usually take the time to complete reviews or surveys, but I was so impressed with the entire experience I feel obligated to let everyone know what a great job they did. To begin, when I scheduled an appointment I asked to be put on the cancellation list, with hopes I might hear something, but with low expectations that I actually would (based on past experiences). To my surprise, I was called multiple times by the office asking if I was available for an earlier appointment when they had cancellations. I was so impressed with this, especially since there were a few times I had to decline the earlier appointment before I could change my schedule. Further, when my appointment was scheduled and my insurance was being verified, there were some issues with getting approval from my insurance. Susan and the front desk team made many phone calls to me and my insurance to make sure everything was correct. My hygienist was knowledgeable and explained all the procedures to me. Dr. Wilson took the time to explain my visit and his recommendations. I never know how thorough a dental visit should really be, I really felt they were taking the time to evaluate my dental health. Truly top-notch! My friend recommended this office to me, and I will make sure to do the same to anyone I know looking for a dentist. Great job to all!!
We are so happy you had a great experience and that we far exceeded your expectations. This is our goal with each and every patient, and your review validates we are succeeding at what we strive very hard to achieve. We are also grateful that you took the time to submit a review of your experience in such great detail! We all appreciate your valuable feedback!