2201 South Boulevard #210
Charlotte, NC 28203

Mon - Tue: 8:30AM - 5:00PM

Wed: 7:30AM - 2:00PM

Thu: 8:30AM - 5:00PM

Fri: 7:30AM - 2:00PM

Sat - Sun: Closed

99.5% would refer friends and family to us

5 stars Customer since 2017

Very knowledgeable and attentive. Provided great education and takes your mind off the matter at hand with fun and easy chit chat.

5 stars Customer since 2017

Victoria was very helpful

5 stars Customer since 2017

Courtney was very thorough in explaining everything and did a great job.

5 stars Customer since 2015

Very good experience

5 stars Customer since 2016

Very friendly

2 stars Verified customer

Just received a survey for an appt I had today- which I did NOT have today. I rescheduled it- to the tune of $100. So receiving this request for feedback is timely. I understand Dentistry as a whole does not like last minute cancelations. I have a very inflexible job, and do my 1000% best to give the timeliest of notice to all my health care professionals if I need to make an appt change. This appt change in question, I gave roughly 31 hours notice. Scheduler appeared frustrated & huffy over the phone, in fairness, a reaction to my frustration, but at the same time, could have been handled differently. I also suggested a few pointers for your reminder process. She didn't receive those well so I will share here:

1) prompt a week in advance, like you do.

2) prompt 72 hours or so in advance so professionals like myself can look at schedule as best a possible and reschedule WITHOUT penalty if needed

3) prompt 6 hours in advance as a same day reminder. anything else seems like entrapment to me. If an eyebrow wax establishment can text / prompt this much- i would think a dentist could.

4) $100 cancel fee is rough, at the very least as a nod to repeat clients, you could absorb 50% of that or apply some to the rescheduled appt.

5) My technicians in the past have kept me coming here, clearly not the overall practice. It appears I need a bit more understanding / flexible dental practice.

Thanks for allowing feedback.

5 stars Customer since 2017

Very professional and helpful.

5 stars Customer since 2016

Love how she puts you at ease! And she's really interested in what we talk about! PLUS she is soooo gentle - yet thorough - with her cleaning. Stephanie easily explained the bill (since this was only my second visit) and I also love how you always take patients on time! THAT is huge for me.

5 stars Customer since 2017

Victoria was so good with Jillian! She did a very thorough exam, we will be coming back for future services.

5 stars Customer since 2010

I have been with Southview Dentistry for almost 8 years now. There is not a better practice in charlotte. The entire staff

Is customer focused and they treat everyone great. My whole family goes to Southview and I encourage anyone wanting supreme service to give them a try.