This is an amazing place. I was referred here by a friend because I was tired of being nickel and dimed by the large corporate vet office I was going to. This is a true private practice, not a corporation, and they act like it. The front desk folks were wonderful, but the star of the show was Dr. Mark. She is clearly, stunningly, knowledgeable and experienced. She found a heart murmur in my dog that no one else had ever even heard! My feeling is that is because she was simply more thorough. She took her time, with the dogs, and with me, and I didn't get charged ridiculous prices for it. It was, quite simply, the best experience I have ever had at a vets office. Seriously. I can't recommend Southwest and Dr. Mark highly enough. I am SO glad I made the switch!