95.4% would refer friends and family to us

4 stars Customer since 2014

Very relaxing, friendly, thoughtful esthetician

5 stars Customer since 2018

My first time at the spa yesterday and can definitely say it wont be my last visit. Polite friendly staff, clean and relaxing atmosphere. Monica did a pedicure/ manicure for me and I have to say was probably one of the best I’ve ever had. Am already booked for a facial in a week and so excited for it based on yesterdays experience

5 stars Verified customer

Fabulous!! Very personal care. They all know me so I feel extra comfortable. Will go back for sure :)

5 stars Customer since 2017

Great manicure and delightful conversation, thanks Monica

5 stars Customer since 2006

I always leave extremely happy with the service I have received! Thank you Monica!

2 stars Verified customer

no response to emails describing unsatisfactory service(s). The cost is higher than other Spa's.

Spa A'lita replied:

Thank you for taking the time to provide us with your feedback, we really appreciate it. We are sincerely sorry you felt that way, but our staff have looked into all of our recent emails and are not able to locate any unsatisfactory email anywhere. As your review was submitted anonymously, we are unable to further look into which exact service you received. If you would like us to take a look into this please don't hesitate to contact us here at the spa at 250-478-2252 or email us at spaalitaoffice@shaw.ca and we will be happy to do so for you.

Thank you,

The Spa Alita Team

5 stars Verified customer

Excellent service, friendly staff, I highly recommend this place!

5 stars Customer since 2011

Fantastic, friendly service as always. Very soothing & relaxing. Tinted eyelashes look great!

5 stars Customer since 2005

Holly did a great job! Gentle touch!

5 stars Customer since 2006

Alison was great.

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