I came in for a pedicure this weekend. It was the first time in years that I had received one. I'm completely sold on having it done regularly now. Annie was AWESOME. I wouldn't just recommend Spa Hollywood now. Annie is definitely going to be stated in any recommendation I provide. She was great and did a wonderful job. See you in a month. Kind Regards, Alan
Came in early for an appointment. 15 minutes after my appointment was supposed to start, I was still waiting. No one approached me to let me know what was going on, I had to ask someone at the front desk why my appointment was starting late. If therapists are running late, clients need to be informed. That being said, my therapist was very nice and did a good job.
Super cool place. From the outside, it looks like a small place but when I got inside, it was big, beautiful, bustling. Everyone was friendly, put-together. I got in and out, no wait time. Charity did such a beautiful job. She's got the magic touch. Most painless wax service I've ever received. My high expectations were met and then exceeded.
The experience wasn't horrible, but for the price I paid I am definitely disappointed. The color was not as rich and dark as I wanted (not a single person even noticed I had my hair done after my appointment) and despite being talked into purchasing $100 worth of hair care products to keep the color lasting longer, the color is now faded and my hair looks dull less than 2 weeks later. My hair cut was average, but I have had better. Unfortunately I won't be going back again.
Thank you for bringing your concerns to our attention. Our top priority is to exceed the expectations of all our guests. We apologize for your recent experience and appreciate you giving us the opportunity to make it right! We look forward to seeing you next week, and are confident you will be more than happy with the results.
Customer since 2017
Erika is an amazing massage therapist. I was so happy to see her and she was very professional, knowledgable and provided a much needed therapeutic massage. I will def see her again when i come visit again. Front staff was very friendly and professional as well.