Spa Hollywood

2 stars Verified customer

Came in early for an appointment. 15 minutes after my appointment was supposed to start, I was still waiting. No one approached me to let me know what was going on, I had to ask someone at the front desk why my appointment was starting late. If therapists are running late, clients need to be informed. That being said, my therapist was very nice and did a good job.

5 stars Customer since 2017

Doreen is a super creative talented artist. She can look at you and tell you what style will look great!

I gave her free rain and I came out with an amazing hair cut and color. What a change but it looks and feels good.

Thanks for pushing me to a new look and color.

5 stars Customer since 2017

Super cool place. From the outside, it looks like a small place but when I got inside, it was big, beautiful, bustling. Everyone was friendly, put-together. I got in and out, no wait time. Charity did such a beautiful job. She's got the magic touch. Most painless wax service I've ever received. My high expectations were met and then exceeded.

Spa Hollywood replied:

Thank you so much Shannon! We look forward to seeing you again soon!

3 stars Customer since 2014

My gray is not covered. I would like to have the gray streaks coveref.not fully satisfied. I need this grsy covered..also the cut is to short. Elizabeth Rodriguez

5 stars Customer since 2015

Incredible haircut done by Glenn. Absolutely in love w my hair now. Every time I go to SH, I leave happy.

5 stars Customer since 2011

Great spa! Knowledgeable staff with state of the art equipment.

4 stars Customer since 2002

Laura is the best

2 stars Verified customer

The experience wasn't horrible, but for the price I paid I am definitely disappointed. The color was not as rich and dark as I wanted (not a single person even noticed I had my hair done after my appointment) and despite being talked into purchasing $100 worth of hair care products to keep the color lasting longer, the color is now faded and my hair looks dull less than 2 weeks later. My hair cut was average, but I have had better. Unfortunately I won't be going back again.

Spa Hollywood replied:

Thank you for bringing your concerns to our attention. Our top priority is to exceed the expectations of all our guests. We apologize for your recent experience and appreciate you giving us the opportunity to make it right! We look forward to seeing you next week, and are confident you will be more than happy with the results.

5 stars Customer since 2017

Erika is an amazing massage therapist. I was so happy to see her and she was very professional, knowledgable and provided a much needed therapeutic massage. I will def see her again when i come visit again. Front staff was very friendly and professional as well.

5 stars Customer since 2003

Doreen gives an awesome haircut and wash!!!

She knows exactly what to give you for you hair style! Also understands your request!!