93.0% would refer friends and family to us

3 stars Customer since 2016

We LOVED the spa experience but were not happy with the fee. Wonderful environment, staff and the massage was exactly what we expected...BUT.....

My husband and I came to celebrate our anniversary. We called at the last moment after seeing the rates on their website. The couples massage is listed on the website and their flyer at the spa for "side-by-side" $160. However, after our massage we were billed for $200. When we questioned it with the receptionist we were told it was because we had elected to have a deep tissue massage instead of the Swedish massage. However, we were never told that it would be an up-charge for that specific massage. We booked it over the phone, confirmed our selection with the receptionist upon arrival and again reviewed what service we wanted with masseuse and no one ever mentioned the price difference. After we paid, I looked over the receipt and noticed the price difference. When I questioned it, they did not offer to reimburse us but instead offered us an hour in their hydro tub. We live over an hour away and will never use this service. I felt like they provided the service and then decided to just charge whatever they wanted.

5 stars Customer since 2014

I had a deep tissue massage with Aggie. This was by far the most thorough and and deep massage I've ever had. Normally, I choose men to be my masseuse due to their strength, but she was every bit as good if not better. I'm looking forward to having one with her again. As always, the atmosphere of the spa was lovely.

5 stars Customer since 2015

Haley was the best

5 stars Customer since 2017

It was amazing! Most definitely coming back!

5 stars Verified customer

Another great experience at Spa Lux. The sauna is wonderful and every massage and facial I have had has been excellent.

3 stars Verified customer

I had a great massage!

SPA LUX replied:

Thank you very much for your notes! We will definitely follow up on that.

5 stars Customer since 2016

The only thing I thought could have been better was the oil that was used on our massages was a bit on the chilly side & gave me goosebumps.

5 stars Customer since 2012

As always a great experience. Highly recommend Spa Lux!

5 stars Customer since 2017

The staff was friendly, and the spa was super clean. My massage was fabulous. I’ll definitely be coming back.

5 stars Verified customer

Aggie is a wonderful therapist and is always able to rejuvenate my muscles by alleviating the tension. The staff is friendly and the environment is relaxing.