87.8% would refer friends and family to us

5 stars Customer since 2022

Excellent treatment

Spa Oceana at The Don CeSar replied:

Thank you for your kind words! We're thrilled you enjoyed our excellent treatment and look forward to welcoming you back soon.

5 stars Customer since 2022

Experience was wonderful as always but it is getting to expensive.

Spa Oceana at The Don CeSar replied:

Thank you for your feedback! We're thrilled to hear that you had a wonderful experience at Spa Oceana. We understand your concerns about pricing and appreciate your loyalty as we continuously strive to offer exceptional value for our services.

4 stars Verified customer

Enjoyed my spa day! Great location, staff and services! So relaxing!

Spa Oceana at The Don CeSar replied:

Thank you for your lovely review! We're so glad you enjoyed your spa day and found our location, staff, and services to your liking. Itâ??s wonderful to hear that you had a relaxing experience. We canâ??t wait to welcome you back for another day of pampering!

1 stars Verified customer

The front desk left much to be desired, I came out of my massage relaxed but when I was checking out the girl with long ... Read More

Spa Oceana at The Don CeSar replied:

Thank you for your feedback. We apologize for the miscommunication and any inconvenience caused. We will address the pricing issue and ensure our staff maintains a professional and respectful environment. Your experience is important to us, and we will take immediate steps to improve our service. Thank you for bringing this to our attention.

5 stars Customer since 2024

Fabulous as always. You never disappoint!

Spa Oceana at The Don CeSar replied:

Thank you so much for your kind words! We're thrilled to hear that you consistently enjoy your experiences with us. Your satisfaction is our top priority, and we look forward to continuing to provide you with exceptional service.

5 stars Customer since 2022

Robert, who is new to Spa Oceana, gave me a color and style that is by far, one of the best I have ever had! His creden ... Read More

Spa Oceana at The Don CeSar replied:

Thank you, Vicki, for your insightful feedback. We are thrilled to hear about your exceptional experience with Robert and the boutique staff. Your concerns about nail tech availability are noted, and we are working to ensure consistent service across all departments. We appreciate your loyalty and look forward to improving your future visits.

3 stars Verified customer

The front desk experience was disappointing due to an employee who clearly lacked the necessary training for the role. S ... Read More

Spa Oceana at The Don CeSar replied:

Thank you for your feedback. We apologize for the subpar front desk experience. Your comments are invaluable, and we are committed to providing additional training to ensure all staff meet our high standards. We hope to welcome you again with a significantly improved experience.

5 stars Customer since 2024

I had a great pedicure. The spa is clean and the staff is very friendly!

Spa Oceana at The Don CeSar replied:

Thank you for your review! We're delighted to hear you enjoyed your pedicure and found our spa clean and our staff friendly. Your satisfaction is our top priority, and we look forward to welcoming you back for more relaxing experiences. Have a fantastic day!

5 stars Customer since 2022

Everyone, from the reception area, lounge staff, and massuese, was welcoming and inviting.

Spa Oceana at The Don CeSar replied:

Thank you for your feedback! We are thrilled to hear that you found our reception area, lounge staff, and service provider welcoming and inviting. Your kind words motivate us to continue providing exceptional service. We look forward to your next visit and ensuring you have another relaxing experience.

5 stars Customer since 2024

Love the personal attention that Irina provides

Spa Oceana at The Don CeSar replied:

Thank you for your kind words! We're delighted to hear that Irina's personal attention made your experience exceptional. Our team strives to provide personalized care to every guest, and your feedback is greatly appreciated. We look forward to welcoming you back for another relaxing visit soon!