my facialist was very sweet, but the facial was not the full 75 min bc i was in and out of the room in 75 min. i wish that she did more while the mask set (ie massage, etc). she did do some massage and it was ok (very light). however, when she massaged my arms she only massaged one arm. a day after my facial, my friends are asking me if i got sunburned or scratched my face. i love extractions but i think i have some scabbing and scratch-like marks from the peel. spa radiance is also very expensive, way above average even for sf, and even with the yelp check in 20% off deal. ive been to many top facialists in sf and some other places including almost all the top places on yelp from small boutiques to spas. i think spa radiance is too expensive for what you get.