Rob is amazing and I would recommend him to anyone. He's very professional. As far as the business I would not particular recommend it, I was looking for a place to go weekly or biweekly for my brother and I, but since they didn't make a service right that was there mistake I will find a different spa to go to regularly for my brother and I.
So sorry you are disappointed with us. We are a small spa family and we always strive to do our best so we apologize your mother did not receive the complimentary hot stone special we had offered with a spa massage, It was a miscommunication on our part. There was no extra charge for the stones when you paid for the service. We hope you will return to the spa. Your mother is welcome to have complimentary stones the next time with her massage.