As always, Janel provides an exceptional level of service. I only had a brow wax, but she gave me the best experience I have ever had in a spa. She delivered more than my service. After my wax, she took extra time calming my skin and educated me on a variety of methods that she could provide to minimize a negative reaction to waxing. Next she massaged my brow and eye area for sometime. It was amazing. I have raved about my service and Janel to everyone! She is a rare gem and should be compensated for the high quality value she delivers to her clients and the company.