I must say, the massage was one of the best I've ever had. Julie did a great job! However, the $70 pedicure I had was not worth $70! Two days after my appointment, the polish was chipped and peeling from three out of five toes on one foot! I was not pleased. Highly recommend massage-don't recommend pedi.
Hi there! Thank you so much for your honest feedback. Guest satisfaction is very important to us. We are so sorry to hear about your polish chipping so quickly, that is not okay with us. We would love it if you would please call us at 352-333-5800 and ask to speak with Jezelle so that we can fix your polish asap. We look forward to hearing from you soon.
Cicely is amazing! My daughter and I both went in for eyebrow waxing. Cicely beautifully shaped both our eyebrows and fixed a botched eyebrow wax on myself. The spa is beautiful, the staff very friendly and accommodating. It is a very positive place to experience Zen. We will continue to come here for eyebrows and other spa services. I will recommend Spa Royale to my friends and family.
I have never had a bad experience at Spa Royale! This time Casey bailed me out of a bad situation from another nail salon. She was professional and never said anything disparaging about the other salon or gave a medical opinion about my nails. But if she had not been able to see me so quickly, I think I would be in a much different predicament today! I am always grateful for the excellent service I receive at Spa Royale!