I must say, the massage was one of the best I've ever had. Julie did a great job! However, the $70 pedicure I had was not worth $70! Two days after my appointment, the polish was chipped and peeling from three out of five toes on one foot! I was not pleased. Highly recommend massage-don't recommend pedi.
Hi there! Thank you so much for your honest feedback. Guest satisfaction is very important to us. We are so sorry to hear about your polish chipping so quickly, that is not okay with us. We would love it if you would please call us at 352-333-5800 and ask to speak with Jezelle so that we can fix your polish asap. We look forward to hearing from you soon.
Customer since 2010
Kristie was very gracious when I was tardy. She was personable and professional. She did an EXCELLENT job on my nails and I fully enjoyed the rare treat it is for me to have my nails professionally done. I would recommend Kristie and Spa Royale to family and friends and hope to be back soon! Thank you Kristie and the rest of the staff I had the pleasure of interacting with!