Reviews

Spa Royale

5 stars Customer since 2015

A positively relaxing experience from the minute you walk in the door until the moment you leave. The front desk staff are always cheerful, knowledgeable and enjoy working together. The Spa is spotless. The services are top notch and service staff experienced and love what they do. Feeling a part of the Spa Royale family makes me want to book services every week! ~ K

3 stars Verified customer

I've gotten a couple of treatments at the spa before, but this was my first wax. And Cicely was great! Very professional and quick, and I appreciated that she made sure the wax wasn't too too hot. But I felt like the experience as a whole could be upgraded to match the experience of other services. It felt clinical just to have the table and a paper shield -- like a doctor's office or a cheap nail salon! Doesn't exactly promote a relaxing atmosphere... At other spas I've been to, the table is covered as it would be for any other service, but with a clean white towel instead of paper. Additionally, some other simple things could be done to help create a relaxing experience: dimming the lights (even though the esthetician uses a bright lamp where needed), having music on, lighting a candle for aromatherapy, offering the client an eyemask, etc. And even though the wax seemed like it was really good quality and I appreciated the cooling cream, I was disappointed to be offered baby oil for any stray wax instead of some of the fancy body oils that I know Eminence carries (like the apricot! So nice). Takeaway: your employees are fantastic, but the atmosphere was really lacking.

5 stars Customer since 2011

Consistently clean, professional, relaxing.

5 stars Customer since 2017

This was my first visit to this spa and it was amazing. The staff was very friendly and an overall great experience with everything. The spa was very clean and very relaxing

5 stars Customer since 2011

I have experienced nothing but great services and customer care. Sloan and all of the team have been wonderful everytime. Highly recommend this group of professionals.

5 stars Verified customer

Kirstie was friendly & professional. Excellent!

5 stars Customer since 2017

Reflexology is perfect for anyone who is on their feet for several hours a day! I felt much relief and was amazed at how the pressure points connected with areas all over my body. Getting this massage in a pedicure is definitely a plus :)

5 stars Customer since 2017

Great facial and great facility

5 stars Customer since 2017

Natalie was amazing!

5 stars Customer since 2017

Lorren was fantastic, she really worked all my knots out and was very attentive. Very impressed, one of the best massages I've had in Gainesville area