I must say, the massage was one of the best I've ever had. Julie did a great job! However, the $70 pedicure I had was not worth $70! Two days after my appointment, the polish was chipped and peeling from three out of five toes on one foot! I was not pleased. Highly recommend massage-don't recommend pedi.
Hi there! Thank you so much for your honest feedback. Guest satisfaction is very important to us. We are so sorry to hear about your polish chipping so quickly, that is not okay with us. We would love it if you would please call us at 352-333-5800 and ask to speak with Jezelle so that we can fix your polish asap. We look forward to hearing from you soon.
I had an appointment today with Sloan for a classic facial. I have been going to Spa Royale for a few years now (because y’all are the best ☺️), and Sloan was the best person I’ve had so far. All the other staff is wonderful and professional, but Sloan just made me feel great being there. I now know who I’ll be requesting when I book my future appointments. Thanks Sloan!!! :)