The staff at SVS are so accommodating, professional and genuine. They make me feel cared about and I know my family member is in GREAT, KNOWLEDGEABLE care. Of course my dog woke up, on a Saturday, with shaking his head, pawing at his left ear...I cleaned his ears, nothing unusual there. So by chance I called Dr. Colwells Office and they put the Doc on the phone...imagine? On the phone with the Doctor. He said bring him in, they would fit me in... WOW ... When my Son was finished with the exam, it was an allergic reaction to a bug bite on his noggin, not an ear infection. .. I wouldn't have given him the right treatment if Doc didn't see him. And best of all, the office Visit and medication was under $40.oo. Anywhere else it would have been double..Thank you so much Doctor and Staff. You are THE BEST!