99.1% would refer friends and family to us

5 stars Verified customer

Aaron is an amazing coordinator. We brought our truck in for a new engine, and he had to go between us and Napa Ironclad. He made the process tolerable even though we were dealing with a warranty issue. He would update us at every step of the way, and gave me great explanations. If you havent yet, please give Aaron whatever kudos you can. he is a valuable employee, and a great representative for your business. I felt confident that everyone working there was as professional and dedicated as he is.

5 stars Verified customer

The folks at Specialized were very helpful and courteous. I was able to make an appointment quickly and when I dropped the car off in the morning, they provided a shuttle so I could get to work. The diagnosis was quick and the repairs done on time and within quoted costs. This is my second experience having my Mini Cooper serviced by Specialized and I am very pleasd.

5 stars Verified customer

As always Specialized Auto and Fleet provided excellent service!

5 stars Verified customer

The staff at Specialized are always professional, friendly and honest. They always discuss options for your vehicle repair in a straightforward way. Thank you Rick, Aaron, and if I knew the names of the rest of the staff I would name them as well. Thank you Jeanene for your courteous and prompt shuttle service.

5 stars Verified customer

It’s the only place to go

5 stars Verified customer

Doug, Aaron, Rick and Janine are an exceptional front office (and shuttle) team! I appreciate that they are always respectful, honest, fair and thorough. I’ve been having my car serviced at Specialized for years, and plan to do so for the long haul.

4 stars Verified customer

They provide a very good service overall they are the best in the area and they know what they doing great place, customer service need to smile more often and be a little bit more polite with all people not just a select few if is not to much to ask.!

5 stars Verified customer

I love how Specialized takes care of our cars. Great staff and mechanics.

5 stars Verified customer

Excellent Customer Service. I trust all of my vehicles with Specialized Auto in Watsonville.

5 stars Verified customer

Always a pleasure to take my car in! Very helpful in communicating the details.

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